Two telecommunication companies operating in Ghana have cut their 1% service charge on their “mobile money” transactions to lessen the impact of the soon to be introduced 1.75% electronic service levy (E-Levy) by government in 2022.
The Ghana Chamber of Telecommunication (GTC) in a letter dated the 15th of December 2021 and entitled, “Electronic Money Issuers Support to Customers on E-Levy”, says its members, the Mobile Money Operators; Airtel Mobile Commerce Ltd (AirtelTigo Money), Mobile Money Limited (MTN MoMo), and Vodafone Ghana Mobile Financial Services Limited (Vodafone Cash, have followed keenly the national discussions on the e-levy policy.
“We have had extensive deliberation with government on the need to lessen the impact on our consumers”.
“We acknowledge the need to expand the tax base. However, to reduce the overall impact of the new levy on consumers, MTN and AirtelTigo have agreed to downward revision of their P2P (person to person transfer) fees by up to 25% depending on respective operator. Vodafone currently has no charges” the statement read.
Notice to Customers
The GTC release also noted that “each operator would notify their customers of the applicable revised rate when the e-levy bill is passed into law”.
“Our customers service centres would be ready to provide to customers’ assistance during the implementation of the e-levy.
“We pledge our continued support to our customers and would continue to deliver innovative products and service that would ensure the convenience of the digital financial platforms and support the national digital transformation effort” the GTC statement further said.
The Ghana Chamber of Telecommunication (GTC) is the foremost mobile and technology industry association and a private initiative by the mobile network operators, infrastructure companies, OEMS and Electronic Money Issues in Ghana.
The GTC is an advocacy institution established to help direct telecommunications and digital policy, legislation and regulation, and pursue research towards the development of telecommunications.
As the voice of the industry in Ghana, the GTC works through direct engagements with government (institutions), civil society, key stakeholders and consumers to shape the mobile ecosystem and maximize the socio-economic benefits of mobile in Ghana.